Privacy Policy

This privacy policy sets out how Right Click Bookkeeping Ltd (“the company” or “RCB”) abide by GDPR and how RCB will use and protect any information that you provide when you use this website.

RCB is committed to ensuring that your privacy is protected. Should RCB ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Please read this policy carefully and check it periodically since it is subject to change.

RCB is regulated by the Information Commissioner’s Office under Registration Number  ZA532142. Founder Alexis Charkiw is a full AAT licenced member and her membership number is 10337960. RCB is a trading name under this licence and membership. 

What data does the company collect

RCB gathers information from you and the data RCB gather includes (but is not limited to) name, address, email, telephone number, billing and delivery addresses. RCB may also gather demographic information such as postcode, preferences and interests and other information relevant to customer surveys and/or offers. In addition, RCB may collect your IP address and use cookies unless you configure your web browser not to accept them. For more information about cookies, please see the ‘how the company use cookies’ below.

What the company does with the information 

The information RCB will gather from you is used to understand your needs and provide you with a better service. In particular, the information is used for the following reasons:

• Plan and manage business activities
• Improve products and services
• Inform you about new products, special offers or other information which you may find interesting using the email address which you have provided
• Contact you about your account
• Customise the website according to your interests
• From time to time, RCB may also use your information to contact you for market research purposes.

Security

RCB is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, RCB has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected online.

How the company use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The company uses traffic log cookies to identify which pages are being used. This helps to analyse data about webpage traffic and improve this website in order to tailor it to customer needs. The company will only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help to provide you with a better website by enabling RCB to monitor which pages you find useful and which you do not. A cookie in no way gives access to your computer or any information about you, other than the data you choose to share with the company.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For further information on controlling cookies, please visit https://www.aboutcookies.org/how-to-control-cookies/

Links to other websites

This website may contain links to other websites of interest. However, once you have used these links to leave this site, you should note that RCB do not have any control over that other website. Therefore, the company cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• if you have previously agreed to RCB using your personal information for direct marketing purposes, you may change your mind at any time by writing to or sending an email to [email protected]. The company will not sell, distribute or lease your personal information to third parties unless the company has your permission or are required by law to do so.

If you believe that any information the company is holding on you is incorrect or incomplete, please email as soon as possible. The company will promptly correct any information found to be incorrect. You may also request details of personal information which RCB hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Right Click Bookkeeping Ltd, Britannia House, Caerphilly Business Park, Caerphilly, CF83 3GG.